TradeSearch Australia Pty Limited (ACN 607 446 006) (“we” or “us” or “our”) provide users (“you”) with www.tradesearch.co (“Platform”).
We collect your personal information primarily to enable us to provide you with products or services. We may also use this information to promote or market related products or services to you. If you choose not to provide certain personal information, we may not be able to provide you with the products or services you require, or an appropriate level of service.
“Personal information” is information or an opinion about an identified individual or an individual who is reasonably identifiable whether or not the information is correct and not whether it is recorded in a material form or not.
The personal information that we collect includes:
We will collect personal information directly from you when:
We also use other external service providers for the following purposes:
We may collect cookies from you about your visit to our platform to help us to improve our platform and the quality of its service. Cookies are small information files which are sent to your computer’s hard drive or mobile device when you visit a website and it will recognise your device on future visits. For example, we may collect the time of your visit, whether you have visited our platform previously, whether you used a search engine to find us and some geographical information. For information on disabling these cookies, please go to the privacy settings section within your browser.
We may also collect your Internet Protocol (IP) address to track and aggregate non-personally identifiable information, your referring website addresses, browser type, domain name and access times. Where information is collected by us, the information we process in connection with each IP address is largely statistical and is not stored or referred to by us in a way that permits us to piece together any particular user’s browsing behavior.
We may also use analytical web tools such as Google Analytics to collect visitor information for us to better understand how to improve our products and services for you. In addition to the session cookie, Google Analytics uses other data collection methods such as appending query strings to an image request. We store the data generated by Google Analytics securely and do not share it with third parties.
We will only use your personal information in accordance with the APPs set out in the Privacy Act. We may pass on your personal information to a third party for commercial purposes where we have obtained your prior written consent. We reserve the right to retain your end user data for purposes relating to our business and ongoing offers. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
You acknowledge and agree that we process personal information on our servers which are located utside of Australia and you consent to your personal information being processed outside of Australia. Our servers are presently located in the United States of America, but this may change from time to time.
We will not use your personal information for direct marketing purposes unless you have been given an opportunity to opt out of receiving direct marketing communications or unless you have otherwise consented to direct marketing. We will also ensure that you have the opportunity to “opt out” of receiving any further marketing material.
If you would like to opt out from having us collect your information in connection with the platform, please let us know as soon as possible by sending an email to firstname.lastname@example.org. When you opt out, we will place an opt out cookie on your computer or device. The opt out cookie tells us not to collect your information, or to enable other personalised services in connection with the platform. Please note that if you delete, block or otherwise restrict cookies, or if you use a different computer or device or Internet browser, you may need to renew your opt out choice. If you elect to opt out, we may restrict your access to the platform.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
In providing our products or services, we may disclose your personal information to:
You can withdraw your consent to our disclosure of your personal information by advising us in writing at any time. We will not disclose your personal information to anyone, other than as set out in this policy, unless:
We may hold your personal information in a number of ways, including:
Where your personal information has been collected from our, or our service providers, they may also hold copies of your personal information. We may combine personal information we receive about you with other information we hold about you.
We will store your personal information in a secure environment where it is protected by a combination of physical and technological measures. We have taken all reasonable steps to carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction.
You have a right to access your personal information. You may request details of your personal information by contacting our Privacy Officer on email@example.com.
We will take reasonable steps to ensure your personal information is accurate, complete and up to date. If you believe that any personal information we hold about you is not accurate, complete or up to date, then please contact our Privacy Officer on firstname.lastname@example.org
We do not provide any guarantee or warranty that:
Your use or access to our platform is at your own risk. We will take all reasonable steps to ensure your personal information is kept secure.
We may enter into arrangements with third parties to store data, including personal information we collect, outside of Australia. We will take reasonable steps to ensure that the third parties do not breach the APPs. The steps we will take may include ensuring the third party is bound by privacy protection obligations which are the same (or substantially the same) as those which bind us and requiring that the third party have information security measures approved by us.
If you believe that we have interfered with your privacy in our handling of your personal information, you may contact or lodge a complaint with our Privacy Officer on email@example.com. Once we receive a formal complaint, it is our policy to contact the complaining user regarding his or her concerns